Global BPO · 12k seats
Cut avg. handle time 22% in 90 days
Combined live time-capture with dotted-chart PIP to expose 3 hidden rework loops. 4-eyes SoD stopped an unrecoverable erasure in week two.
22%
AHT reduction
3
loops removed
$1.4M
annual save
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Customers
Built for people who audit for a living.
Named pilots across BPO, fintech, and regulated healthcare. Full case studies drop as each brand team clears.
Fintech · SOX + trade surv.
One control portal audit stopped asking us to work around
Fourteen process views out of the box. Analysts stopped writing SQL against six warehouses. Hash-chained audit closed a three-year finding.
14
PIP views live
0
audit exceptions
4.6×
analyst velocity
Regulated healthcare
HIPAA-safe workforce insight without touching PHI
Event stream shipped without patient identifiers. Copilot answered scheduling questions against RLS — never returned a row the caller couldn't already see.
100%
PHI-safe
12
shifts optimized
8.1%
overtime cut
Piloted by ops, compliance and finance teams at
NORTHWIND
Kestrel & Co.
AXIOM
meridian
HELIODOR
Pilot ▲ Labs
STRATOS
banyan bpo
Named pilots · logos published as each customer's brand team clears.